Hello! I'm Rahul
Innovative IT Professional with a strong System background and 12+ years of experience in varied financial MNC designing, implementing, and managing cutting-edge deployment automation of Server resources following ITIL model while working as a part of a team and cooperate with global teams with different culture and working domain. Engaged in wide variety of professional System support and Solution-based IT services including Administration, Implementation, Configuration, Changes, Release and Maintenance of VM’s and Physical Servers. Also understanding of Datacenter working and Cybersecurity concepts. Solid organizational skills including attention to detail and multitasking skills.
Rahul D Shinde
Innovative IT Professional
Phone:
+919850080705
Email:
Address:
Pune,Maharashtra,India
Date of Birth:
December 05th, 1987
EXPERIENCE
EXPERIENCE
02/2021 – Upto Date
Senior Information Security Operations Analyst
Mastercard Pvt Ltd Pune,India
Team: - Corporate Cyber Security
-
Managing Team of 6 members for L3 escalations related to various Security Applications.
-
Part of Hiring committee for procuring new talent to Team.
-
Support Security Application for Identity, Authorization, and policy management in multitiered infrastructure.
-
Worked on BMC Remedy suite applications I.E. Incident Management, Problem Management, Request Management, Change Management, Knowledge Management, Reports and Dashboard.
-
BAU activities include resolving user issues related to SSO, Internal RSA ACE, Hitachi Password manager, Control Minder ACX, RSA IGL, PMDB and crypto vault.
-
Using Chef for Configuration management and Bitbucket code repository.
-
Provisioned security across the enterprise on Unix, Windows and Vendor supplied hardware.
-
Support internal audit for Access Control.
-
Manage cyber security threats using vulnerability management, risk management, policy exception, key management, audit processes.
-
Understanding of security products like Splunk, CyberArk, Hashicorp, CA Control minder, Carbon black.
-
Conducting Disaster and Recovery contingency exercises.
09/2019 – 10/2020
Data Center Operator
Amazon DSKK Osaka,Japan
Team: - Data Center Operations
-
Manage multiple projects by coordinating with AWS Application team for setting up Compute and Network resources within DC.
-
Deliver insight into server nodes and configurations using Blade runner Workflow.
-
Working closely with engineering team for fixing issues on priority.
-
Following Change Management procedure while working on Customer Hosts.
-
Deep diving into Issues and creating Documentation for same using Quip for sharing with global teams.
-
Ensure Data Center operation success through network, server, and infrastructure monitoring and troubleshooting.
-
Enforces data center processes and controls in agreement with standards and policies.
-
Data Center point of contact for all High Severity issues. Be forward thinking to support all DC teams on to reducing potential risks to upcoming projects
-
Enforcing Amazons Security Best Practices.
-
Act as first line of defense for data center crisis including natural disasters, fires and power failures.
11/2018 – 08/2019
Senior System Admin
TekSystems Pvt Ltd Pune,India
Team: - Identity Access Management (Client:-MasterCard Pvt Ltd)
-
Troubleshooting and resolving Access Management and Provisioning workflow errors for automated access grant.
-
Perform Identity and Access Management activities.
-
Updating existing Access Management and Provisioning workflows in Production system.
-
Execute and track security process related activities including User ID management.
-
Manage operations within the IAM environment server at the client, including application patching and upgrades and certificate management
-
Establishes and maintains good working relationships with all IAM customers
-
Web Access Management (RSA Aveksa Identity Access Governance)
-
Managed tasks and request using BMC Remedy ticketing tool.
-
Used Confluence to manage documentation and sharing knowledge with Global team
11/2016 – 11/2018
Senior System Engineer
SunGard AS India Pvt Ltd Pune,India
Team: - Change Engineering SunGard AS India Pvt Ltd
-
Understand and follow predefined procedure for Change, Release and Configuration management using HP Server Automation tool.
-
Working closely with System engineering team for managing repositories for OS Vulnerabilities.
-
Plan and execute project work including Server, Network and storage migration.
-
Provide information regarding assigned projects to Program and account managers.
-
Used Service-now for managing tasks and projects to provide real time update to relevant parties.
-
Handle L2/L3 support team, client communication, managing resources and deliverables for team.
-
Act as a SPOC for all Onshore & Offshore delivery activities and ensure the solution delivery is on time to the client.
-
Identify and design improvements to systems.
-
Identify and maintain monitoring of platforms and services using Zenoss.
-
Direct coordination with vendors like HP, Redhat, Oracle, Windows, VMware for any escalated issues or new product information.
-
Writing scripts to automate day to day tasks and generate reports.
-
Running training sessions, drop in sessions and workshops.
08/2010 – 11/2016
Senior Member Technical
ADP Pvt Ltd Pune ,India
Team: - Infrastructure as a Service (IaaS) ADP Pvt Ltd
-
Coordinating Projects with multiple teams for gathering requirements for Server and working with Data-Center, Network, Finance and Engineering teams to complete tasks.
-
Worked closely with VMWare engineering team to develop VRAPS (VM Rapid Provisioning System using CSV) which helped in mass VM deployment ultimately reducing SLA from 5 days to 2 days.
-
Completed Project for PXE setup in environment for Physical Server Build reducing the SLA from 8 days to 3 days as multiple server were deployed in single job using BSA.
-
Created Post Build tasks in BMC Server Automation needed after Server Build for customizing Application server.
-
Knowledge on Vulnerability assessment and Remediation as reported via Qualys for server compliance as per industry standard.
-
Worked with in-house Engineering teams like Network, VMware, Windows and UNIX for providing inputs and validating new jobs in test environment.
-
Managed multiple tasks using CA Service desk.
-
Good knowledge on Infoblox IPAM for IP and VLAN resource management.
-
Adding server and Application services as part of build to Site scope monitoring tools for alerting purpose.
Team: - Hosting Operations ADP Pvt Ltd
-
Working on Incidents tickets related to OS, Virtual Machine, User account lockout etc.
-
Managing network related resources like DHCP and DN and VLANS using IPAM Infoblox.
-
Performing scheduled changes related to adding resources to existing infrastructure like storage, extra NIC, Firmware upgrade, VMWare tools upgrade.
-
Coordinating with Datacenter folks over hotline for any alerts generated on Physical boxes for remediation.
-
VM related activity like V-Motion of VM, Patching of ESX hosts, P2V migration.
-
Onsite coordination for handover of activities under turn-over in Sun-Model.
Team: Client Product Support ADP Pvt Ltd
-
ADP in-house Application Support.
-
SQR query modification
-
Manual testing of Apps/URL’s of ADP product on daily basis before Business hours.
-
Automated testing using testing tools for ADP product.
-
Coordination in 24*7 shift with US folks and attending weekly team meets for providing updates
EDUCATION
2010-Upto date
Corporate Training and Certification
-
Red Hat 6.0 Training from Linux Academy
-
CISSP Bootcamp
-
HP Nonstop MFA training
-
BMC Blade Logic Server Automation Training from ADP corporate training.
-
ITIL Training from ADP corporate training.
-
Windows 2012 Server Training and MCSA 70-410 certified.
2007-2010
Bachelor's Degree
University of Pune
Completed Graduation in Computer Science.
2003-2005
High School
Nowrosjee Wadia
Completed High school with specializng in Science.
Hobbies
HOBBIES & RECOGNITION
-
Reading Fiction books
-
Continuously using Paid learning portal like linuxacademy.com for staying up to date in Open Source Technologies.
-
Cycling, Trekking and Swimming on regular basis
-
Self-Learning of DevOps tools like Dockers, Jenkins and Ansible through Learning Portal.
-
Maintaining Public GIT Repository at https://github.com/rdshinde05 for Administration level scripts
-
Received 2 times Customer Delight from Client
-
3 times Star Performer for Productivity and 100% Quality
-
Best Value Add at Organization level
-
Received A* Award for Automation in SunGard AS.
-
Received “Pat on Back” from Client Mastercard.
SKILLS
Project Management
Linux System Administration
Server Automation Tools
Monitoring Tools
Virtualization
Windows System Administration
Scripting Languages
IAM Tools
EXPERTISE
EXPERTISE
I'M A Linux Guy
I like to work on Black Screen and do not fade away on Command Line,also troubleshoot till issue is resolved.
I'M A Visualizer
I like to understand the bigger picture of my daily tasks and work on challenges continuously.
I'M A Quick Learner
I can co-relate between tasks and grab all the opportunities to learn new technology in Tech space.